Experis’ expertise in Managed Services gained over a number of years has now been concentrated to address infrastructure, application and security IT operations requirements comprehensively in an integrated or a stand- alone mode. Be it increasing efficiencies or improving quality of service, Experis can provide an end-to-end solution including transition, operating and transforming an IT portfolio.
Managed Services Offerings:
Application Services (Support, Monitoring, Enhancement etc)
Infrastructure Services (Data Centre Support, Server Support (Unix, Linux, Backup, Sun Solaris etc), Networking (NOC), EUS, FMS, Service Desk, On-Field Support Services etc)
Plan, Transition, Operate (BAU), Implement and Transform. The 5-step model ensures a delivery that is healthier, cost efficient and business aligned. Experis has been successfully transitioning projects (YOY) for customers from existing vendors with 100% customer satisfaction and benefits.
Integrated/ Stand alone delivery
Inclusive delivery with analytical approach
Experis channelizes organizations through a detailed and time oriented operational delivery route pitched to achieve better efficiencies and reaching an optimized stable state.
Cost optimization via reduced redundancy
Implementation of standard operating procedures
Feasibility study of possible Automation in the project and implementation
Increased Resource Utilization
Analysis of the core issues
Efficient, structured and detailed oriented approach
Lean standard operating procedure by implementing ITIL and other industry best practices
Build online integrated knowledge base
Flexible pricing and engagement models
23% Ticket reduction
40% Cost reduction
95% to 99% - SLA Improvement
Built standard operating procedures - project specific
3 hours daily activity, reduced to 5 minutes job by Automation
Experis is the preferred choice of many IT giants for their Infrastructure, Application Monitoring, Maintenance, Enhancement, EUS, FMS and Service Desk support Services.